Privacy Policy

Last Updated: 08/01/2023

1. Introduction

Welcome to Helping Friendly Guide. We are committed to protecting your privacy and your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website. By accessing or using our website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect various types of information from you, including:

Personal Information: This refers to information that can be used to identify you as an individual, such as your name, email address, postal address, phone number, and other contact details. We only collect this information when you voluntarily provide it to us, for example, when you fill out a contact form or subscribe to our newsletter.
Non-Personal Information: This includes data that does not directly identify you but may be collected automatically when you visit our website. Non-personal information may include your IP address, browser type, device information, and anonymous usage statistics.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Providing and maintaining our website's functionality.
Improving and customizing our website to enhance your user experience.
Responding to your inquiries, requests, or comments.
Sending you newsletters, updates, and promotional materials (only if you have opted-in to receive such communications).
Analyzing website traffic and user behavior to improve our services.
Protecting the security and integrity of our website and users.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies. For more information about the use of cookies and your choices, please refer to our Cookie Policy.

5. Disclosure of Your Information

We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

To our trusted service providers who assist us in operating our website and providing our services.
To comply with legal obligations, enforce our website policies, or protect our rights, property, or safety.
In the event of a business transfer, merger, or acquisition, your personal information may be transferred to the new entity.

6. Third-Party Websites

Our website may contain links to third-party websites. We do not have control over the privacy practices of these websites, and their use is subject to their respective privacy policies. We encourage you to review the privacy policies of any website you visit.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access and receive a copy of the personal information we hold about you.
Correct any inaccurate or incomplete personal information we have about you.
Request the deletion of your personal information, subject to legal requirements and retention obligations.

To exercise any of these rights, please contact us at Ian@helpingfriendlyguide.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our privacy practices. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at Ian@helpingfriendlyguide.com.